Menu
Cart 0

Our FAQ's

IS THIS DOG BED INDESTRUCTABLE?

No! To some dogs nothing is completely indestructable, however,  HiK9 beds stand up to a lot of wear and tear and we receive lots of positive feedback from customers stating that ours is the first bed their dog hasn’t eaten! We supply replacement covers so it’s never the end of the world if your dog does have a nibble every now and again.  We can also make chewguards to order, please contact our office for further details.

 

WILL MY DOG LIKE IT?

We’ve never met a dog that doesn’t like to get on our beds, sometimes it may take a little encouragement but generally they take to them like a duck to water (or should that be dog?)  Dogs in the wild will always sleep up off the ground as it can be cold, damp and is also where parasites breed.

 

CAN I LEAVE MY BED OUTSIDE?

Yes, the frame is rust proofed before the powder coating so can be left outside whatever the weather.  We would suggest the mesh cover which will allow any water to drain through and heavy duty feet to give added protection to your frame.

 

HOW LONG DOES A COVER LAST & CAN I GET A REPLACEMENT?

Yes, covers are replaceable.  Generally we expect a cover to last at least 12 months, although most people go for several years without needing to replace them. 

 

CAN I MAKE BUNK BEDS OUT OF ALL SIZES OF HIK9 BED?

No, our leg extensions fit inside our small, medium and large frames only.  We use a thicker steel on our XL and XXL frames so the extensions will not fit.  Any size of bed can be used for the bottom bunk.

 

WHAT SIZE IS MY BED?

We frequently get told by customers that they are unsure of the size of bed they have. An easy way to to determine this is to measure the width (shortest side) of the bed from the outside of the metal to the outside. Check Our Size Suggestions page for more information. Extra small is roughly 26cm, small 49cm, medium 59cm, large 69cm, extra large 80cm and extra extra large 89cm.